These errands may include: picking up prescriptions; delivering late payments to prevent a utility being shut off; and shopping for non-food supplies that you need to remain living safely at home.
Newsletter Catagories
Public Authority Training
The Public Authority Training Department offers free training resources to IHSS care providers and consumers in Santa Clara County.
Managing Your Care Providers
Consumers have the choice to select who works for them and, also, the right to terminate an independent provider’s employment, if necessary. However, when issues arise with a care provider, terminating employment may not be the only (or the best) option.
Provider Enrollment Agreement Form SOC 846 Must be Returned by April 29, 2017
In February 2016, changes to the In-Home Supportive Services (IHSS) Provider Enrollment Agreement Form (SOC 846) went into effect, caused by the new rules regarding overtime and travel time pay. All IHSS care providers enrolled prior to January 2016 are required to sign the updated form, confirming understanding of the new rules.
IHSS Caregiver Week Starts November 3rd
Join us in recognizing the importance of caregivers and show appreciation to your care provider.
Health & Safety: Keep Your Belongings Secure
When something has been misplaced or has gone missing you may feel a sense of stress and anxiety – and these feelings can impact your physical and mental health.
California Hospital & Family Caregiving Law
The new California Hospital & Family Caregiver Law will help ensure that the person you designate as your primary caregiver will have the information and training necessary to keep you healthy and safe after a hospital stay
Health & Safety: Maintaining Boundaries With Your Providers
It’s easy to blur the lines between ‘boss’ and ‘buddy,’ especially when working in a home setting. When these lines get blurred, it becomes difficult to differentiate appropriate behavior from situations that may be inappropriate.
How to Be a Good Employer
Being a responsible employer is a skill that is developed over time. Allow yourself time to hone your management, training, and supervising style.
Health & Safety at Home: Reporting Elder Abuse
Under California law, IHSS Independent Care Providers are “Mandated Reporters”, which means that they must report any observed or suspected abuse to Adult Protective Services (APS), or law enforcement.

