Even minor violations can take essential resources away from the people who genuinely rely on IHSS. By understanding what constitutes IHSS fraud and knowing how to report concerns, we can help protect the program for the elderly and disabled residents of Santa Clara County who depend on it every day.
Newsletter Catagories
Wages
Important News: Consumer Connection Newsletter Changes
Moving forward, the Consumer Connection Newsletter will no longer be automatically mailed to IHSS consumer mailing addresses. Instead, consumers will receive the newsletter via email.
Important News: Provider Wage Increase Starting January 2026
As of January 1, 2026, In-Home Supportive Services Independent Providers working for a consumer in Santa Clara County received a $0.40 wage increase to $20.44.
Important News: Provider Wage Increase- Starting January 2025
Exciting news due to the increase in the state minimum wage!
New Tools to Learn How to Use the ESP
Public Authority Services by Sourcewise has created five simple step-by-step guides for consumers on how to use the ESP. The ESP guide modules are available in PDF format, as well as short videos.
Understanding IHSS Share of Cost
Some consumers of In-Home Supportive Services (IHSS) have a Share of Cost (SOC) for their services. This means the consumer is responsible for paying their provider(s) out-of-pocket for some of the hours they work.
Provider Wage and Sick Leave Increase
Independent Providers (IPs) in Santa Clara County received a $0.50 wage increase to $19.54. In addition, paid sick leave for all IHSS IPs will increase from 24 hours to 40 hours every year.
IHSS Electronic Visit Verification (EVV) Required
Independent Providers who do not live with their IHSS recipient will need to use one of the options below to check in and check out daily.
Retirement Savings Program for IHSS Care Providers
In-Home Supportive Services (IHSS) care providers eighteen years of age and older are now able to enroll in a retirement savings program through CalSavers.
W-2s for Providers Will be Mailed by January 31, 2023
For the 2022 calendar year, W-2’s will be created and mailed no later than January 31, 2023 to all care providers whose income was paid in the 2022 calendar year.