Fostering a positive working relationship between consumers and care providers
Newsletter Catagories
Newsletter
REMINDER! Get Paid On Time
In-Home Supportive Services (IHSS) Care Providers must be paid ON TIME for 35 hours or more each month, or risk losing their medical insurance benefits.
IHSS Fraud ALERT
Protect the IHSS program: if you know about suspicious activities involving IHSS providers or consumers, please report them
Making Changes to Your IHSS Care Provider
As an In-Home Supportive Services (IHSS) consumer, you can decide to hire a new In-Home Care Provider (IP) at any time.
Overtime Regulations: Important Timesheet Training
The County, Public Authority, and the Union will be partnering to provide training sessions to help consumers and providers understand the changes.
Urgent Care Registry
The Urgent Care Registry (UCR) is available for In-Home Supportive Services (IHSS) consumers who have at least 50 hours of authorized services per month, and have an urgent need for immediate service.
Drink Plenty of Water
Dehydration is a condition that occurs when the body loses more water than it takes in.
Public Authority Registry
The Registry locates care providers and matches them with consumers.
Working Together; You and Your Care Provider
As a consumer of IHSS services, you are the employer of your care provider.
New Overtime Regulations
Overtime pay for In-Home Care Providers (IPs) when they work more than 40 hours in a work week.