Moving forward, the Consumer Connection Newsletter will no longer be automatically mailed to IHSS consumer mailing addresses. Instead, consumers will receive the newsletter via email.
Newsletter Catagories
PA Registry
Safety Net Program: On-Call Registry
Qualifying consumers can access up to 80 hours of OCR services each fiscal year (from July to the following June). An exception may allow up to 160 hours for those with severe impairments. It’s important to note that the OCR does not cover IP vacations; it is strictly for unexpected and urgent needs.
Care Coaching Program for Consumers
This involves a range of responsibilities, such as interviewing, hiring, training, supervising, and, if needed, letting go of their IP. This process can be particularly challenging for consumers due to physical limitations, mental health issues, or other specific circumstances.
Create a Backup Plan for Your Care
It is highly recommended that consumers explore the idea of hiring an additional provider for times when unexpected needs arise. Having two or more providers connected to your case will ensure a smooth transition from one provider to another.
Supporting Consumers for 25 Years
For over 25 years, Public Authority Services by Sourcewise has assisted and supported IHSS care recipients and their Independent Care Providers. Recognized as a model for the State’s IHSS program, we are committed to continue innovating, developing, and growing our services for the IHSS population in Santa Clara County.
New Look for the Public Authority Services Website
Clear information and easy access to Public Authority (PA) Services is high priority for PA. One recent step toward this goal has been to update and improve the PA website.
On-Call Registry Safety Net
This service is a state-mandated backup provider system for eligible In-Home Supportive Services consumers who unexpectedly find themselves temporarily without an Independent Care Provider.
Care Providers Needed
If you know someone who has provided caregiving services in the past and would be a good IHSS Independent Care Provider (IP), let them know Public Authority Services is looking for more IPs to add to the Registry.
Care Providers Needed
If you know someone who has provided caregiving services in the past and would be a good fit as an IHSS Independent Care Provider (IP), let them know Public Authority Services by Sourcewise is always looking for more IPs to add to the Registry of available care providers.
The Registry Helps IHSS Consumers Connect with Caregivers
The Registry uses technology to build lists of providers whose skills and available work schedule match the individual needs and preferences of the consumer. Through this program, the consumer is empowered to contact, interview, and hire care providers of their choosing.