The County of Santa Clara Social Services Agency is warning the public about text messages and phone call scams targeting beneficiaries of CalWORKs, CalFresh, General Assistance, Cash Assistance Program for Immigrants, and Medi-Cal.
Newsletter Catagories
Why You Need an Advanced Directive
Advanced directives allow you to direct someone else to make medical decisions for you if you cannot speak for yourself. This person is your “surrogate.” Having an advanced directive is strongly advised for all adults, regardless of age.
Great News on IHSS Phone Wait Times!
Callers no longer have to stay on hold to talk to a live person.
IHSS Care Provider Appreciation
By Araceli Gaona October 2017 | 2017 Fall NewsletterWorking as an In-Home Supportive Services (IHSS) care provider can be extremely fulfilling for...
Get The Most From Your Reassesement
The social worker’s purpose during the in-home visit is to check the IHSS consumer’s abilities; figure out which services are needed, and the time needed to do those services. You can advocate for yourself by helping the social worker understand all of your care issues and special needs, as well as the time needed for these tasks.
Community Resource Highlight: Senior Center Without Walls
Participants call a toll free phone number from the comfort of home to join in activities. No special equipment is needed and the calls are completely free.
Managing Your Care Providers
Consumers have the choice to select who works for them and, also, the right to terminate an independent provider’s employment, if necessary. However, when issues arise with a care provider, terminating employment may not be the only (or the best) option.
The Importance of Self-Advocacy
The key component of self-advocacy is communicating your needs, however you can.
A Note From IHSS
IHSS care recipients can get assistance in the language they are most comfortable with. The languages IHSS social workers speak include Spanish, Vietnamese, Mandarin, Cantonese, Tagalog, Cambodian, Korean, Portuguese, Farsi, Russian and, most recently, Assyrian.
Join the IHSS Advisory Board
IHSS Advisory Board meetings are a great place to bring concerns about IHSS and how service is being delivered.

