The IHSS Advisory Board discusses, advises, and makes recommendations for improvements to In-Home Supportive Services in Santa Clara County.
Newsletter Catagories
Prepare for Medicare & Medi-Cal Changes in 2027
The Medicare Annual Enrollment Period (AEP) runs October 15 – December 7, 2026, for coverage starting January 1, 2027. HICAP offers AEP presentations titled “Medicare’s 2026 Annual Enrollment Period and Updates for 2027” via Zoom and at community sites across Santa Clara County.
Spotting IHSS Fraud: What to Know and What to Do
Even minor violations can take essential resources away from the people who genuinely rely on IHSS. By understanding what constitutes IHSS fraud and knowing how to report concerns, we can help protect the program for the elderly and disabled residents of Santa Clara County who depend on it every day.
Important News: Consumer Connection Newsletter Changes
Moving forward, the Consumer Connection Newsletter will no longer be automatically mailed to IHSS consumer mailing addresses. Instead, consumers will receive the newsletter via email.
Receiving an Accurate Assessment or Reassessment from IHSS
When an IHSS social worker visits your home for assessment, it’s important to represent your strengths and limitations. You can do so by clearly communicating your needs and by avoiding overstating your ability to manage your care.
Safety Net Program: On-Call Registry
Qualifying consumers can access up to 80 hours of OCR services each fiscal year (from July to the following June). An exception may allow up to 160 hours for those with severe impairments. It’s important to note that the OCR does not cover IP vacations; it is strictly for unexpected and urgent needs.
California IHSS Consumer Alliance: What is It?
CICA offers training and educational opportunities for its members twice a month. Additionally, CICA keeps members informed about issues at all levels that could affect the IHSS consumers we advocate for.
Mental Health Awareness
Mental health is important for our overall well-being, just like physical health. Aging brings changes that can impact mental health, and it’s okay to talk about how you’re feeling with your doctor.
National Senior Independence Month
Celebrating National Senior Independence Month involves actively supporting seniors through meaningful interactions and time spent together.
Be Your Own Advocate
Everyone has a chance to be an advocate for oneself or others. Being a consumer under In-Home Supportive Services (IHSS), you can be an advocate for yourself and others in the program by participating in the IHSS Advisory Board (AB) meeting.

