2025 Spring

Safety Net Program: On-Call Registry

Qualifying consumers can access up to 80 hours of OCR services each fiscal year (from July to the following June). An exception may allow up to 160 hours for those with severe impairments. It’s important to note that the OCR does not cover IP vacations; it is strictly for unexpected and urgent needs.

Tired of Calling TTS to Approve Timesheets? Give ESP a Try

IHSS consumers must review, approve, or deny their provider’s timesheet every pay period and using the Telephone Timesheet System (TTS) to do this can be a time-consuming process. An alternative to TTS is the Electronic Services Portal (ESP) and Public Authority Services by Sourcewise created five simple step-by-step guides for consumers on how to use ESP.

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