Fostering a positive working relationship between consumers and care providers
Newsletter Catagories
IHSS
REMINDER! Get Paid On Time
In-Home Supportive Services (IHSS) Care Providers must be paid ON TIME for 35 hours or more each month, or risk losing their medical insurance benefits.
IHSS Fraud ALERT
Protect the IHSS program: if you know about suspicious activities involving IHSS providers or consumers, please report them
Making Changes to Your IHSS Care Provider
As an In-Home Supportive Services (IHSS) consumer, you can decide to hire a new In-Home Care Provider (IP) at any time.
Overtime Regulations: Important Timesheet Training
The County, Public Authority, and the Union will be partnering to provide training sessions to help consumers and providers understand the changes.
Public Authority Registry
The Registry locates care providers and matches them with consumers.
Working Together; You and Your Care Provider
As a consumer of IHSS services, you are the employer of your care provider.
New Overtime Regulations
Overtime pay for In-Home Care Providers (IPs) when they work more than 40 hours in a work week.
Understanding IHSS Share of Cost
Some consumers of In-Home Supportive Services (IHSS) have a Share of Cost (SOC) for their services. This means the consumer is responsible for paying their provider(s) out-of-pocket for some of the hours they work.
New Tools to Learn How to Use the ESP
The In-Home Supportive Services (IHSS) Electronic Services Portal (ESP) simplifies reviewing care provider’s electronic timesheets, hiring providers, and more.