In-Home Supportive Services (IHSS) consumers may choose to hire a new Independent Care Provider (IP) at any time. Ensure a smooth transition when adding or changing a care provider by following these guidelines.
Newsletter Catagories
IHSS
Understand Your IHSS Authorized Services: “Other Shopping and Errands”
These errands may include: picking up prescriptions; delivering late payments to prevent a utility being shut off; and shopping for non-food supplies that you need to remain living safely at home.
Silicon Valley Independent Living Center
SVILC offers supportive tools and resources to help individuals to live independently.
Register for Free Call & Connect Training Sessions
Public Authority Services continues to partner with Senior Center Without Walls to offer no-cost training and information sessions, which are exclusively available to IHSS consumers. You are welcome to participate via telephone from the comfort of your home!
Great News on IHSS Phone Wait Times!
Callers no longer have to stay on hold to talk to a live person.
Public Authority Registry Lists
PA Registry Specialists help consumers by providing a list of IP names or ‘referrals’. Using a database designed to create a customized list for each consumer when they ask for one, the list filters IPs based on the consumer’s needs, including: location, hours needed, and tasks required.
Call & Connect Schedule
Public Authority Services continues to partner with Senior Center Without Walls to offer no-cost training and information sessions, which are exclusively available to IHSS consumers. You are welcome to participate via telephone from the comfort of your home!
Understanding Share of Cost
Those with an SOC have a higher income than most individuals receiving SSI/Medi-Cal and, as a result, need to spend some of their monthly income for medical services before SSI/Medi-Cal benefits will pay.
Public Authority Training
The Public Authority Training Department offers free training resources to IHSS care providers and consumers in Santa Clara County.
New Training Certificate for IHSS Care Providers
The new certificate will be given to IPs who finish all six of the Series 2 classes: Alzheimer’s Basics; Cancer Care Basics; Caregiver Stress Management; Emergency and Disaster Preparedness; Falls Prevention; and The Skilled Care Provider.