Managing Providers | Public Authority Services

How to Change or Add a New Care Provider

2018 Winter, Consumer - Provider Relationship, Consumer Responsibilities, Hiring Providers, IHSS, Managing Providers, Newsletter, PA Enrollment, PA Registry, Santa Clara County

In-Home Supportive Services (IHSS) consumers may choose to hire a new Independent Care Provider (IP) at any time. Ensure a smooth transition when adding or changing a care provider by following these guidelines.

Understand Your IHSS Authorized Services: “Other Shopping and Errands”

2018 Winter, Authorized Services, Consumer, Consumer Responsibilities, Health, IHSS, Managing Providers, Provider Role, Providers, Safety, Training

These errands may include: picking up prescriptions; delivering late payments to prevent a utility being shut off; and shopping for non-food supplies that you need to remain living safely at home.

IHSS Care Provider Appreciation

2017 Fall, Communication, Consumer - Provider Relationship, Managing Providers, Newsletter, Providers, Well Being

By Araceli Gaona October 2017 | 2017 Fall NewsletterWorking as an In-Home Supportive Services (IHSS) care provider can be extremely fulfilling for...

Public Authority Registry Lists

2017 Fall, Authorized Services, Community Resources, Consumer - Provider Relationship, Hiring Providers, IHSS, Managing Providers, Newsletter, PA Registry, Programs

PA Registry Specialists help consumers by providing a list of IP names or ‘referrals’. Using a database designed to create a customized list for each consumer when they ask for one, the list filters IPs based on the consumer’s needs, including: location, hours needed, and tasks required.

Understanding Share of Cost

2017 Fall, Consumer, Consumer Responsibilities, IHSS, Managing Providers, Medi-Cal, Newsletter, Wages

Those with an SOC have a higher income than most individuals receiving SSI/Medi-Cal and, as a result, need to spend some of their monthly income for medical services before SSI/Medi-Cal benefits will pay.

Coming Soon: Electronic Timesheets

2017 Spring, Consumer Responsibilities, IHSS, Managing Providers, Newsletter, Policy Updates, Timesheets, Wages

Electronic timesheets may be available to all IHSS consumers and care providers as early as July 2017.

Managing Your Care Providers

2017 Spring, Communication, Consumer - Provider Relationship, Consumer Responsibilities, Health, Hiring Providers, Managing Providers, Newsletter, Provider Role, Well Being

Consumers have the choice to select who works for them and, also, the right to terminate an independent provider’s employment, if necessary. However, when issues arise with a care provider, terminating employment may not be the only (or the best) option.

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Understand Your IHSS Authorized Services: “Other Shopping and Errands”