By Virginia Ballantyne (IHSS)
January 2025 | 2025 Winter Newsletter
All approved In-Home Supportive Services (IHSS) recipients will receive a Notice of Action (NOA) form when they are approved for IHSS or if there is a change in their case, including:
- Changes to time allowed: increase or decrease
- Case put on leave
- Case restored
- Case is terminated
IHSS does not pay for services when the recipient is in the hospital, a nursing home, or at a licensed board and care home. Time allowed is based on IHSS regulations and the Hourly Task Guidelines.
The NOA form will detail what services an IHSS provider can perform. Services include, but are not limited to:
- General Household chores; Personal Care/Non-medical Services
- Paramedical Tasks approved by a medical doctor
- Paramedical Tasks approved by a medical doctor
Transportation and accompaniment to medical appointments To find more information about the NOA, contact your social worker by phone at their direct line or send an email to them. You can also find information about IHSS authorized tasks, program services, and special circumstances by going onto the California Department of Social Services website for a list of IHSS Fact Sheets: cdss.ca.gov/inforesources/ihss/fact-sheets
It is important to update IHSS with your current contact information and address in order to receive communication about your case. Santa Clara County’s IHSS office is located at 353 West Julian Street San Jose, CA 95110. You can email them at IHSS.SCC@ssa.sccgov.org or fax to (408) 792-1601. For general questions, call their office at (408) 792-1600.
All approved In-Home Supportive Services (IHSS) recipients will receive a Notice of Action (NOA) form when they are approved for IHSS or if there is a change in their case, including:
- Changes to time allowed: increase or decrease
- Case put on leave
- Case restored
- Case is terminated
IHSS does not pay for services when the recipient is in the hospital, a nursing home, or at a licensed board and care home. Time allowed is based on IHSS regulations and the Hourly Task Guidelines.
The NOA form will detail what services an IHSS provider can perform. Services include, but are not limited to:
- General Household chores; Personal Care/Non-medical Services
- Paramedical Tasks approved by a medical doctor
- Paramedical Tasks approved by a medical doctor
Transportation and accompaniment to medical appointments To find more information about the NOA, contact your social worker by phone at their direct line or send an email to them. You can also find information about IHSS authorized tasks, program services, and special circumstances by going onto the California Department of Social Services website for a list of IHSS Fact Sheets: cdss.ca.gov/inforesources/ihss/fact-sheets
It is important to update IHSS with your current contact information and address in order to receive communication about your case. Santa Clara County’s IHSS office is located at 353 West Julian Street San Jose, CA 95110. You can email them at IHSS.SCC@ssa.sccgov.org or fax to (408) 792-1601. For general questions, call their office at (408) 792-1600.