Consumer Responsibilities

The Registry Helps IHSS Consumers Connect with Caregivers

The Registry uses technology to build lists of providers whose skills and available work schedule match the individual needs and preferences of the consumer. Through this program, the consumer is empowered to contact, interview, and hire care providers of their choosing.

Emergency Back-up Registry for COVID-19

The EBR differs from the standard Registry by focusing solely on consumers who need to hire a new care provider because they have either been exposed to COVID-19 or infected by COVID-19, or because the care provider had to stop working for other reasons related to the pandemic, such as not having access to childcare while sheltering-in-place.

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