Even minor violations can take essential resources away from the people who genuinely rely on IHSS. By understanding what constitutes IHSS fraud and knowing how to report concerns, we can help protect the program for the elderly and disabled residents of Santa Clara County who depend on it every day.
Newsletter Catagories
Consumer – Provider Relationship
Create a Backup Plan for Your Care
It is highly recommended that consumers explore the idea of hiring an additional provider for times when unexpected needs arise. Having two or more providers connected to your case will ensure a smooth transition from one provider to another.
National Family Caregiver Month
In Santa Clara County, 76% of IHSS consumers have a family member providing their IHSS services. Family can be a relative, parent, spouse, or even someone who is not related to us but is a person’s chosen family.
Helpful Care Provider Interview Tips for Consumers
The first step in establishing a successful consumer/ care provider relationship is interviewing potential caregivers over the phone and in-person.
IHSS Care Provider Appreciation
The caregiver community is truly an inspiring group of individuals dedicated to assisting with the special needs of those who are aging, disabled, or have ongoing medical conditions.
COVID-19 Vaccination Required for IHSS Providers
A Public Health Order issued on September 28, 2021 requires all In-Home Supportive Services (IHSS) care providers be vaccinated against COVID-19, with the exception of care providers who live in the same household as the person they provide care for or those providing care for family members and no one else.
The Importance of Efficient Timesheet Approval
As an employer, it is the consumer’s responsibility to approve the timesheet in a respectfully quick timeframe after it has been submitted by the provider. When a consumer delays signing a timesheet, the paycheck for the provider will also be delayed.
IHSS Care Provider Appreciation
The caregiver community is truly an inspiring group of people who are dedicated to assisting with the special needs of people with disabilities and ongoing medical conditions.
Helpful Telephone Interview Tips for Consumers
The first step in working through a list of potential providers received from the Public Authority Registry is to do a telephone interview. Follow these helpful tips for successful telephone interviews.
Provide a Safe and Healthy Work Environment
Your home is the work place for your IP. Providing a safe and healthy work place for the IPs is important and helps to build a successful and happy work relationship.