Moving forward, the Consumer Connection Newsletter will no longer be automatically mailed to IHSS consumer mailing addresses. Instead, consumers will receive the newsletter via email.
Newsletter Catagories
Provider Enrollment Information
If you hire a new or returning IP, ensure they begin their enrollment process promptly by visiting the Public Authority Services Enrollment webpage to initiate the process immediately.
Supporting Consumers for 25 Years
For over 25 years, Public Authority Services by Sourcewise has assisted and supported IHSS care recipients and their Independent Care Providers. Recognized as a model for the State’s IHSS program, we are committed to continue innovating, developing, and growing our services for the IHSS population in Santa Clara County.
New Look for the Public Authority Services Website
Clear information and easy access to Public Authority (PA) Services is high priority for PA. One recent step toward this goal has been to update and improve the PA website.
Public Authority Services by Sourcewise Celebrates 20 Years
Well before it was mandated by the State in 2003, Santa Clara County (SCC) established a Public Authority in 1999.
Enrolling Allows Care Providers to Receive Pay
Public Authority Services Enrollment assists In-Home Supportive Services (IHSS) Independent Care Providers (IPs) to become eligible to receive payment for services provided to IHSS consumers.
Starting Timesheets for an Independent Care Provider
IHSS consumers must complete a Recipient Designation of Provider (426A) form and submit it to IHSS for them to send payroll timesheets to the new care provider.
Guide to In-Home Supportive Services Assistance
When to call IHSS and who contact at Public Authority Services
How to Change or Add a New Care Provider
In-Home Supportive Services (IHSS) consumers may choose to hire a new Independent Care Provider (IP) at any time. Ensure a smooth transition when adding or changing a care provider by following these guidelines.
Guide to In-Home Supportive Services Assistance
By Shannin Prather January 2017 | 2017 Winter NewsletterWe understand the importance of feeling in control of your situation. Below, we’ve provided...

