By Shannin Prather
January 2017 | 2017 Winter Newsletter
We understand the importance of feeling in control of your situation. Below, we’ve provided a guide of which organization or department to contact for answers to IHSS-related questions that IHSS care recipients and IHSS care providers commonly have.
When to contact In-Home Supportive Services (IHSS)
Email: IHSS@ssa.scc.gov
General Phone: (408) 792-1600
Fax: (408) 792-1600
Consumer Issues
- To call your Social Worker for questions about reassessments of approved hours and services
- To request a Designation of Provider Form (SOC 426A) after hiring a new care provider
- To request a change of address form
Provider Issues
- For timesheet or paycheck questions
- For questions about workers compensation
- For timesheet replacement
- For questions about tax forms
- For a change of address form
When to Contact Public Authority (PA) Services by Sourcewise
Phone: (408) 350-3206
Web: pascc.org
Consumer Issues
- To request a list of available care providers, call the PA Registry: (408) 350-3251
- To join a Call and Connect session, call the PA Training Department: (408) 350-3220
Provider Issues
- Call the PA Benefits Department for questions about medical, dental, vision or Eco Pass: (408) 350-3290
- Call the PA Enrollment Department for questions about the steps in becoming an IHSS care provider: (408) 350-3252
- Call the PA Training Department for questions about provider training classes: (408) 350-3220
When to Contact Sourcewise
Phone: (408) 350-3200
Web: mysourcewise.com
Sourcewise provides access to information on, and referrals to, resources and services, assistance understanding Medicare, senior employment opportunities and training, a senior nutrition program, personalized care management solutions, and more.
If you need help but aren’t sure where to begin, contact the Sourcewise Information and Awareness Team: (408) 350-3200, option 1
We understand the importance of feeling in control of your situation. Below, we’ve provided a guide of which organization or department to contact for answers to IHSS-related questions that IHSS care recipients and IHSS care providers commonly have.
When to contact In-Home Supportive Services (IHSS)
Email: IHSS@ssa.scc.gov
General Phone: (408) 792-1600
Fax: (408) 792-1600
Consumer Issues
- To call your Social Worker for questions about reassessments of approved hours and services
- To request a Designation of Provider Form (SOC 426A) after hiring a new care provider
- To request a change of address form
Provider Issues
- For timesheet or paycheck questions
- For questions about workers compensation
- For timesheet replacement
- For questions about tax forms
- For a change of address form
When to Contact Public Authority (PA) Services by Sourcewise
Phone: (408) 350-3206
Web: pascc.org
Consumer Issues
- To request a list of available care providers, call the PA Registry: (408) 350-3251
- To join a Call and Connect session, call the PA Training Department: (408) 350-3220
Provider Issues
- Call the PA Benefits Department for questions about medical, dental, vision or Eco Pass: (408) 350-3290
- Call the PA Enrollment Department for questions about the steps in becoming an IHSS care provider: (408) 350-3252
- Call the PA Training Department for questions about provider training classes: (408) 350-3220
When to Contact Sourcewise
Phone: (408) 350-3200
Web: mysourcewise.com
Sourcewise provides access to information on, and referrals to, resources and services, assistance understanding Medicare, senior employment opportunities and training, a senior nutrition program, personalized care management solutions, and more.
If you need help but aren’t sure where to begin, contact the Sourcewise Information and Awareness Team: (408) 350-3200, option 1