This involves a range of responsibilities, such as interviewing, hiring, training, supervising, and, if needed, letting go of their IP. This process can be particularly challenging for consumers due to physical limitations, mental health issues, or other specific circumstances.
Newsletter Catagories
IHSS Notice of Action
All approved In-Home Supportive Services (IHSS) recipients will receive a Notice of Action (NOA) form when they are approved for IHSS or if there is a change in their case. The NOA form will detail what services an IHSS provider can perform.
IHSS Advisory Board Advocates for Consumers
Santa Clara County In-Home Supportive Services (IHSS) has an Advisory Board to serve as the local voice of IHSS consumers. You can join meetings of the Advisory Board to add your voice to the conversation about IHSS and its policies.
New Tools to Learn How to Use the ESP
Public Authority Services by Sourcewise has created five simple step-by-step guides for consumers on how to use the ESP. The ESP guide modules are available in PDF format, as well as short videos.
Accessible Voting Options for the 2024 Election
For individuals with limited resources or mobility, going to the polls to vote on election day can be challenging. This is a major obstacle that may cause seniors or individuals with disabilities to struggle to exercise their right to vote for our nation’s leaders and policies.
National Family Caregiver Month
In Santa Clara County, 76% of IHSS consumers have a family member providing their IHSS services. Family can be a relative, parent, spouse, or even someone who is not related to us but is a person’s chosen family.
Educate Yourself About High Blood Pressure
Hypertension, or high blood pressure (BP), causes a heavy force of blood to constantly push toward artery walls. Left untreated, there is an increased risk for heart diseases or stroke. Over time, high BP can cause damage to the heart, brain, kidneys, and eyes.
Access Assistance and Support for Veterans
The experience of military service can have a deep and lifelong impact, affecting veterans and their loved ones with sometimes devastating effects. If you or someone you care for is a veteran in need of assistance to improve wellbeing, there are organizations ready to assist.
Prepare for Medicare Changes in 2024
HICAP counselors can help you review changes, identify options, and plan your Medicare to meet your needs for 2024. HICAP will host AEP presentations called, “Medicare’s 2023 Annual Enrollment Period and Updates for 2024” via Zoom and at various community organizations throughout the county to keep you informed about the latest plan options and changes.
Community Resource Highlight: Inclusion Support WarmLine
The Inclusion Collaborative of the Santa Clara County Office of Education believes every person has the right to equal access to quality learning and community environments.

