IHSS Electronic Visit Verification Coming

By Shannin Prather April 2020 | 2020 Spring Newsletter Along with the transition from paper timesheets to electronic or telephone timesheets, which Santa Clara County has been notifying care recipients and care providers about for the past several months, Santa Clara...

Provide a Safe and Healthy Work Environment

By Shannin Prather January 2020 | 2020 Winter Newsletter As the person receiving services from the In-Home Supportive Services (IHSS) program, you are the care consumer and employer of the Independent Care Providers (IPs) you choose to hire. Your home is the work...

Make the Switch to Electronic Timesheets

By Shannin Prather October 2019 | 2019 Fall Newsletter Due to a new federal law, In-Home Supportive Services (IHSS) will stop using paper timesheets in the near future. All IHSS providers will need to submit their hours electronically via internet or over the phone,...

Strengthen the Consumer and Care Provider Relationship

By Shannin Prather October 2019 | 2019 Fall Newsletter When issues arise between an In-Home Supportive Services (IHSS) recipient and their Independent Care Provider (IP), terminating employment may not be the best option. Can this difficult situation be resolved?...
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