By Shannin Prather
January 2018 | 2018 Winter Newsletter
If you have been approved for hours for the In-Home Supportive Services (IHSS) task “Other shopping and errands,” you have been authorized for services that include reasonable errands.
These errands may include: picking up prescriptions; delivering late payments to prevent a utility being shut off; and shopping for non-food supplies that you need to remain living safely at home.
Time authorized for these tasks include the time taken to create a shopping list; traveling to and from the store; shopping, loading, and unloading supplies; and storing the purchased supplies.
This service also includes the task of helping you read important documents, such as medication instructions; food labels; utility bills; or rental agreements. Travel time necessary for payments of monthly bills is not included since these payments may be made via mail.
Contact IHSS at (408) 792-1600 if you have questions about the services you have been authorized to receive or your situation has changed since your most recent assessment. A social worker will review your case to ensure you have the hours and services required to remain safely at home.