By Emily Nagaonkar, MSW
April 2023 | 2023 Spring Newsletter
Sourcewise—Santa Clara County’s Area Agency on Aging—Care Management programs support adults in Santa Clara County with care resources and options. The skill and knowledge of the diverse care managers make it possible to serve clients from many cultural and language backgrounds.
The Care Management team works with clients and their loved ones to assess their situation and develop a personalized plan that fits their social, physical, and budget needs. Sourcewise offers three care management programs:
Multipurpose Senior Services Program (MSSP)—MSSP works with frail older adults who need additional supportive services. The focus is on helping the client remain living safely at home. MSSP care managers monitor, guide, and support clients and their caregivers.
The program includes yearly assessments by care managers and nurses, referrals to a variety of community resources, and can also help with the cost of hygiene supplies, transportation, emergency response systems, and more.
To be eligible, adults must be 65 or older and receive Medi-Cal benefits with no share-of-cost in Santa Clara County.
Enhanced Care Management (ECM)—The ECM program, launched in 2022, provides a whole-person approach to care that supports high-need Medi-Cal recipients. ECM takes a team approach to providing in-depth care management services.
In ECM, a lead care manager helps clients navigate medical appointments, connect with health providers, and support chronic health needs. Referrals for community services are made for housing, food, and other benefits. Clients receive regular home-visits to ensure continual health and well-being.
To be eligible, adults must be 18 or older and be a member of managed care Medi-Cal via Santa Clara Family Health Plan or Anthem Blue Cross.
Community Supports (CS)—The CS program, launched in 2023, provides Nursing Facility Transition and Diversion services. CS helps individuals live in a community setting and avoid institutionalization. The program focuses on helping patients in care facilities shift back into the community and prevent placement into skilled nursing facilities.
The CS team helps with discharge planning and transition to appropriate placement. Financial assistance for care costs at Residential Care Facilities is also available.
To be eligible, adults must be 18 or older and receive Medi-Cal Anthem Blue Cross benefits with no share-of-cost in Santa Clara County.
To learn more about eligibility and how to apply for the programs, contact the Care Management team at (408) 350-3226 or via email to caremanagement@mysourcewise.com.
Sourcewise—Santa Clara County’s Area Agency on Aging—Care Management programs support adults in Santa Clara County with care resources and options. The skill and knowledge of the diverse care managers make it possible to serve clients from many cultural and language backgrounds.
The Care Management team works with clients and their loved ones to assess their situation and develop a personalized plan that fits their social, physical, and budget needs. Sourcewise offers three care management programs:
Multipurpose Senior Services Program (MSSP)—MSSP works with frail older adults who need additional supportive services. The focus is on helping the client remain living safely at home. MSSP care managers monitor, guide, and support clients and their caregivers.
The program includes yearly assessments by care managers and nurses, referrals to a variety of community resources, and can also help with the cost of hygiene supplies, transportation, emergency response systems, and more.
To be eligible, adults must be 65 or older and receive Medi-Cal benefits with no share-of-cost in Santa Clara County.
Enhanced Care Management (ECM)—The ECM program, launched in 2022, provides a whole-person approach to care that supports high-need Medi-Cal recipients. ECM takes a team approach to providing in-depth care management services.
In ECM, a lead care manager helps clients navigate medical appointments, connect with health providers, and support chronic health needs. Referrals for community services are made for housing, food, and other benefits. Clients receive regular home-visits to ensure continual health and well-being.
To be eligible, adults must be 18 or older and be a member of managed care Medi-Cal via Santa Clara Family Health Plan or Anthem Blue Cross.
Community Supports (CS)—The CS program, launched in 2023, provides Nursing Facility Transition and Diversion services. CS helps individuals live in a community setting and avoid institutionalization. The program focuses on helping patients in care facilities shift back into the community and prevent placement into skilled nursing facilities.
The CS team helps with discharge planning and transition to appropriate placement. Financial assistance for care costs at Residential Care Facilities is also available.
To be eligible, adults must be 18 or older and receive Medi-Cal Anthem Blue Cross benefits with no share-of-cost in Santa Clara County.
To learn more about eligibility and how to apply for the programs, contact the Care Management team at (408) 350-3226 or via email to caremanagement@mysourcewise.com.