Safety Net Program: On-Call Registry

By Angelina Soria April 2025 | 2025 Spring Newsletter Public Authority (PA) Services introduced the On-Call Registry (OCR) on October 1, 2022, replacing the Urgent Care Registry service. This initiative serves as a state-mandated backup provider system for eligible...

Tired of Calling TTS to Approve Timesheets? Give ESP a Try

By Vi Lam April 2025 | 2025 Spring Newsletter In-Home Supportive Services (IHSS) consumers must review, approve, or deny their provider’s timesheet every pay period. Many consumers utilize the Telephone Timesheet System (TTS) to do this. This can be a time-consuming...
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