Public Authority Services by Sourcewise


Registry Care Provider Recruitment

Are you a care provider who wants more consumers to provide services for?  Do you have availability you wish to fill?  
You may qualify to be referred to IHSS consumers for free!
The Registry is currently accepting applications and recruiting independent care providers. Click here if you want to receive an interest form to join the registry, or call 408-350-3220.

Registry Referral Services

A major service of Public Authority Services by Sourcewise is its’ Registry matching IHSS consumers with pre-screened eligible independent providers (IP) who most closely meet their needs.

The Public Authority Registry assists IHSS consumers who need help finding an in-home independent provider (IP) by providing a list of qualified IPs listed on the registry. It is the responsibility of the consumer to interview, select, hire and supervise the IP to perform tasks authorized by IHSS.

The Public Authority Registry maintains a database of experienced IPs who have attended a three and a half hour Registry Introduction Training, been interviewed by a member of our staff and cleared reference checking. Additionally they have undergone a California Department of Justice criminal background check as part of the screening process. They have also successfully completed the State mandated enrollment orientation process and been cleared as eligible to work as an IHSS independent provider.

Every effort is made to obtain specific information from both the consumer and the IP regarding hours and types of service, if pets are in the home, smoking/non-smoking, geographical location, preferred language, etc., to make stronger matches. Preferences are taken into consideration when searches are done to obtain the right list of IPs for the consumer and to assist IPs find lasting employment. Every effort is made to ensure a good match is possible with the lists of IPs being referred.

In addition to helping IHSS consumers find and hire IPs, the Public Authority Registry also provides tips and guidance to consumers and IPs. It is important they understand their respective responsibilities which is essential to ensure a long lasting, productive and respectful employer/employee relationship. If you are an IHSS consumer looking for a worker or if you are an independent provider looking for work with IHSS consumers the Public Authority Registry can help.

To speak with a Public Authority Registry representative please call: 408-350-3251 and we will gladly assist you.  Currently, requests for provider lists are only taken by phone to ensure confidentiality and a careful review of consumer's IHSS authorized hours and preferences.  Voicemails are returned within 24 hours Monday through Friday.

Urgent Care Registry

The Urgent Care Registry (UCR) is the safety net for qualified IHSS consumers whose independent provider (IP) is unable to provide needed care because of a personal emergency or illness, and if the consumer has no family member or other resource to call on. An IHSS consumer generally qualifies for UCR assistance if he/she has been authorized more than 50 hours per month by IHSS. Please keep in mind that the “50 hours” is used as a guideline and the UCR staff will evaluate each request based on needs and circumstances. UCR will not provide general domestic services or any transportation. IP vacations are not covered by UCR. The service will assist with, but not limited to, bathing, personal hygiene, possibly meal preparation and laundry. Ensuring the well being and safety of the IHSS consumer by filling the temporary needs is the goal of the UCR. Urgent Care Registry is available 8:00 am to 8:00 pm seven days a week by calling (408) 590-0834. If you get voice mail leave your name and phone number and your call will be returned shortly.